(301) 363-5197 | Email

Archive

Archive for the ‘Small Biz Talk’ Category

Aggressive Prospecting

March 18th, 2010 David No comments

In this challenging market today, consistent and sometimes aggressive prospecting will be key to keep your business moving forward. The idea of aggressive prospecting is hard for most sales and marketing guys to swallow. In a good economy, prospecting was easy. A sales guy didn’t have to do it! Instead, the office fed him quality leads all day long. If he was good, he’d close the deal 50+% of the time and continue this cycle. Now, being a salesman is a tough business, and it takes years of training and doing to become an expert. But, being just a good salesman isn’t enough when faced with difficult times.

Lesson from History

Years ago, during and after the Great Depression, prospecting, lead generation and closing was all the same thing. A salesman had to hit the streets, knock on doors, make cold visits and calls and learn all about rejection to make a sale. If he did not prospect he made no money.  We can learn something from that era: aggressive and diligent prospecting works! If you want to keep ahead of your competition and grow your business in a down economy, you need to have a prospecting plan. You need to get outside of your comfort zone.

Where to Begin

To begin a prospecting plan in your service business, start by hiring the right people. Make sure they have NO head trash and are comfortable making phone calls and meeting new prospects. Once you find the right people, give them the proper training to refine their skills, agree to a good commission or salary and send them to the streets. Their goal is to meet and greet potential prospects that would be a good fit for your business and sign them up for an estimate or meeting.

If you already have a seasoned salesman who produces great results, he might make a good prospector. You will just have to break him down a bit and get him use to the idea of aggressive prospecting. In this market, you need “all hands on deck.” All your employees must pull their own weight too. If they are not onboard asking for referrals or selling additional work, replace them.  You are building a team, a loyal team. Your job as the owner or business manager is to motivate, encourage, track results and reward for a job well done.

The bottomline is this: if your company is consistent in this market to actively look for work, outside your normal source of leads, you will sail ahead of your competition and leave them fighting an endless battle of survival. Be a maverick!

Networking Online For Success

December 8th, 2009 David No comments

I have been asked many times if LinkedIn, Facebook and Twitter (i.e. Social Media) help businesses grow. Personally, I think these Social Media sites should be viewed like any other networking events we do and not a “silver bullet.” In other words, treat Social Media as a way to connect with someone and begin nurturing/building that relationship. Connecting on Linkedin or Facebook take time just like meeting someone in person takes several meetings. The one thing to remember is to not act desperate. Remember, people buy from people they like! If they like you, you’ve made a connection! If they really like you, you’ve got a fan for life.

To explain the benefits of networking online for success better, please take a few minutes to read this great article I found through LinkedIn: View Blog Article Here. If you don’t have time for the whole article, read the last two paragraphs.

Categories: Marketing Advice, Small Biz Talk Tags:

Apple to Release a Touch Screen Tablet Computer

September 4th, 2009 David No comments

Apple has always had the power and the brains to dive into the Tablet “PC” market. I am not sure why they have not released their own touch-screen Mac in the last few years. Their iPhones and iTouch devices are incredible, so the technology is definitely there! Tablet computers, for those of you who don’t know, are basically a laptop with “touch” capabilities. However, most Tablet computers can only be touched using a stylus (pen). Only a very small handful of Tablet PCs on the market allow for finger touching, such as HP.

Tablet computers are an incredible invention for service companies, especially painting contractors. I first started using a Tablet for estimating over 5 years ago. I would say that my time was cut in half by being able to produce an estimate in the field with a client vs. taking notes and measurements and doing the proposal back at the office. I have definitely closed more deals with the help of the Tablet. Why? Because I have more face-time with the owner. I can provide them ballparks and/or fixed numbers on the spot. If I have to leave the jobsite/home, my chances of selling just went down.

The problem I have found with Tablet PCs mainly is the cost and the reliability of the machines. A good Tablet PC with MS Office can cost as much as $3,000. The other expense is one they break. I have rebuilt my Toshiba Tablet 2 times and a Motion Computing Tablet at least two times.

Thanks to Steve Jobs, it appears Apple will finally jump into the Tablet market and be producing their very own machine to the public later this year. I hope it is as easy to use as the iPhone. Netbooks have really taken off the past year, which is probably the main reason Apple began tinkering with the idea of producing something better. Believe me…whatever Apple decides to release will be incredible.

To read more about the Apple Tablet and see some possible ideas of what it will look like: View this site.

Quick Tip: Double Spacing After a Period is Not the “Norm” Anymore

August 10th, 2009 David No comments

typewriter_antique_When writing a blog, an article, a customer letter or any marketing piece that has multiple sentences, you don’t need to double tap your Spacebar anymore! Most Generation X folks will not even know what I am talking about (though I am one myself). However, even I, when I first learned to type was told to hit the Spacebar twice after each period. I never really knew why until I took my first Desktop Publishing course back in 1996. My instructor set the class straight! The reason most of us (especially my parent’s generation) double tapped our Spacebars after a sentence ended was rather quite simple: It was the standard rule for typing with a typewriter. Ahhh…but this was the rule before computers become the standard way to write and communicate. On the old typewriters, the reason we had to double space was so we could easily distinguish between the end and beginning of two sentences. If you did not double tap your Spacebar, it would look like a run-on sentence

(Typewriter Example (without a space): i.e. The days of a typewriter are ended.The days of the computer…)

(Double Tap Example: i.e. The days of a typewriter are ended.  The days of the computer…)

(The “new” Way Example: i.e. The days of a typewriter are ended. The days of the computer…)

The computers and word processors today know when a period is placed and how much space to place the end and beginning of a new sentence.

So, it might take some time, but go ahead and try to break the habit of double tapping your Spacebar! It is now considered “Old-fashion.”

Categories: Small Biz Talk Tags:

Top Ten Tips to Having a Successful Business

August 5th, 2009 David No comments

I recently read an interesting blog that gave 10 great tips for start-up companies. I don’t think these tips are just for start-ups but helpful for any successful business. One of the best tips is quite simple: stay out of debt!

View the Top Ten Tips and let me know what you think.