Freshbooks and Quickbooks Online
I’d highly recommend two great online programs: Freshbooks and Quickbooks Online.
Invoicing Made Easy
Freshbooks is the easiest invoicing system in the world. There is nothing that comes close to this program. Stop looking for another option and try Freshbooks. It is incredible. A number of my painting clients want to switch but can’t because they use Quickbooks (which I’ll talk about in a minute). Why do they want to switch so bad? Because it is “Invoicing Made Easy!”
Freshbooks offers the following great features for a small service business: Basic Customer Database, Create & Send Estimates, Invoices, Expenses, Run Simple Accounting Reports: Balance Sheets and P&L, Track Time and Bill Clients and Accept Online Payments. Why is it easy? You don’t have to open an email program or attach anything. Everything is done within Freshbooks.
How Does Freshbooks Work
First, you type in a client’s contact information. Second, you create a new estimate. A contractor can have a template for his/her services along with prices. Once you create the estimate, it gives you a couple of options. You can send as a PDF by email, email it through Freshbooks (recommended) or USPS using Freshbooks to do the sending (envelope, stamped and mailed). Once the client views the estimate, he can either comment on changes he’d like to make or click “Accept Estimate.” Freshbooks then converts it right into an Invoice for you to approve and send your client. The client then has the option to mail a check or click “Pay Online.” If they select to pay by Credit Card, you will receive a confirmation once the transaction goes through and Freshbooks will mark the “invoice” as paid!
I use Freshbooks for my entire accounting system as I don’t have employees. So I use the “expense” tap to keep track of all my expenses, which are imported using my bank and Expensify. I then email my report to my account during tax season. Give Freshbooks a Try! You’ll love it!
Quickbooks Online
Quickbooks is the leader in small business accounting software. A couple of years ago, they created Quickbooks Online (QBO). It was not until the last year that QBO became a viable option for service companies. This is because Intuit made some pretty substantial upgrades to the online program and enticing low monthly cost. One of the best things about Quickbooks Online is that everything is “in the clouds.” You don’t have to purchase QB upgrades each year. Instead you just have one low monthly bill: typically $25-35 a month. This is worth it, because it includes technical support.
QBO is a full accounting system: invoicing, job tracking, budgeting, estimates, automatic bank reconciliation and much much more. I’ve heard from a few accountants that they are not ready to switch to QBO because it is still a smaller version of the PC software “Quickbooks Pro.” So, talk to your accountant and see if it will do what you want. I tried it out for a month or two, and all though it was too big for my company, it was pretty easy to use.
Now, if you are a contractor, what program is right for you? In most cases, I’d suggest Quickbooks Online, but do talk to your Accountant. Some accountants don’t like QB online because it lacks a few key features such as good Payroll and Job Costing. Freshbooks, even though it will do estimates and basic expenses, Quickbooks really has a lot more features. Freshbooks also does not claim to be an accounting program. It specializes in invoicing. It also integrates with a lot of 3rd party online programs, and I hope someday it will integrate with Quickbooks. Right now, Quickbooks Online will do everything Freshbooks can do. The difference is that QBO is not as fun to use as Freshbooks, it does not have a company branded website (Freshbooks does) and Quickbooks only allows for emailing or mailing invoices: in other words, a client can’t accept estimates and invoices through Quickbooks Online. So for now, contractors, use Quickbooks…and if you have another $25-30 extra a month, use Freshbooks! Freshbooks is really geared toward the freelance and very small business owners such as a web designer, marketing guy like me or even an online retailer.
If you have further questions, let me know.
thanks for the review! i’m just starting out and was wondering what platform would be best for me. this was really thorough and answered all my questions.
The only negatives I’ve heard about Quickbooks Online is the Payroll feature is not good and there is no job costing. Job Costing is a must for contractors. For a small business like mine…or yours…probably not that important.
Thanks for the insight. I’m just getting started and appreciate any direction when it comes to accounting and finance – us marketing guys don’t want to mess with that.
@Tommy
Thanks, Tommy…keep me posted on what you decide upon. I don’t think you’ll have any regrets using Freshbooks. I’ve tried a dozen or so products…and have stayed with Freshbooks for the past 2 years. They are innovative and always keep up with the latest and the greatest.
Thanks for the info. I’ve started a 1-person decorative painting company and have heard from two people that QB was a pain to use. Don’t remember why, but I’ve been leery ever since. So now that it is time for me to get software, I didn’t know what to do. I found out about Freshbooks from the Windows Phone app marketplace, and was quite interested since it would work on my phone. (I don’t think Quickbooks has taken the Windows Phone leap yet). From what you are saying in your post, Freshbooks should be all I need.
I think Freshbooks can work well for a painting company. If you have any further questions about how to make it work, shoot me an email. I primarily only work with paint contractors.
Hi David, thanks for this informative article. I am a wedding planner in need of a program for automatic monthly invoicing (preferrably with a PayPal feature), but also, something I have to track for tax purposes is mileage. I’ve been using the free trial of FreshBooks, and though I can see a place to track ‘hours’, I can’t find a place to track ‘mileage’. Is this a possibility with Freshbooks? Or would you suggest tracking mileage in an excel document (etc.) for accounting purposes? Trying to decide which program (FB or QB) is best for me before I commit to the monthly fee of FreshBooks. Thanks for any advice you can provide!
@Kristin
Kristin:
If you don’t have employees, Freshbooks is the way to go for simple invoicing. I use Freshbooks for myself, one employee and all my “subs” too…and it is great. As for mileage tracking, Freshbooks does not currently do that. However, it is something I believe the FB team is working on. It is a feature people want. I just make a simple spreadsheet, and then I can add that as an expense in Freshbooks. Give Freshbooks a try. It truly is all you need for what you do.
Thank you for your review on both FBs & QBs. I’ve been working on establishing a curb painting business for homes, painting the home’s address number on the curb, and for businesses to update their curbs and parking lots with new paint. I’m a sole proprietor with no employees (possibly sub-contractors one day depending on growth of business). I know that QBs really takes care of tracking for expenses and income for accounting really well.
My business is basically not necessarily going to use invoicing for homes since I plan to be paid (using the “square” service via my cell phone) as soon as the job is finished within 20 minutes. However I do plan to primarily invoice business, with a deposit of course, in addition give free estimates.
My questions are being that I just want make to sure that if I do use FBs will it help me just as good as QBs in operating a small 1 person business (from an accounting & taxes perspective)? Also I would prefer to use QBs but I just can’t afford a $300 program. Do you know where it is sold very low cost, even an older version would be sufficient for me for now. I don’t want to get the student version of QBs because I couldn’t use it for business. So I’m looking for the most cost-effective way possible. Right now the only program I have is Microsoft Office Accounting 2008, but it looks super confusing to me, similar to QBs but really confusing. Another question, is it worth to just invest in purchasing the QBs version at $300 to avoid paying a monthly fee for long time over serveral years, that can add up pretty quick.
Any suggestions would be really appreciated. Thank you in advance
@Amber Allen
Thanks for post, Amber. Good luck on this business. I’m sure there is a market for this service!!!
Only problem with buying a program (1 time fee) is computers and programs slow down and get outdated. If you plan on growing your business, you will have to purchase upgrades and new machines…it is just the cost of doing business. I started out with FB when I opened my doors a few years ago and didn’t like the monthly fee. BUT, business started growing and it was worth the money to me. I don’t like MS Accounting or QB desktop version. I believe they have a free version of QB online you can try. It does the VERY basics: no reporting. Another options is to use Mint.com It tracks business expenses quite well. You can download all your transactions into excel and send that off to your accountant or do the taxes using Turbo Tax. I’d start with Mint.com then look at FreshBooks once you have 6 months under your belt and are making a positive cash flow.