SalesForce CRM vs. SugarCRM
I am currently evaluating two Customer Relationship Management (CRM) programs for small business owners. Once I am done with my test, I will post my results. The “standard” for small businesses use to be a program called ACT! by Sage. It is still a decent program, but it is not available online. Because businesses are trying to save money, an online CRM program is the way to go. This way, a business can manage sales staff remotely and be kept up to date on their sales process! There are tons more functions in a CRM program, but the more functions, the more it cost.
So, I will keep my customers and visitors updated on my discovery of what I feel is the best. I may find that they are both great programs and the final decision will be one’s budget. To be continued…
