Autopilot Posting
A Personal and Humbling Example My name is David, and I’m a recovering auto-poster. It all started when someone I thought was a friend introduced me to Hootsuite, where I could type one post and it would automatically update my status on all my social media sites – Facebook, Twitter and Linkedin. I saw how slick it was, and I was hooked. Before long, I was trying other similar platforms, like Postlings, Ping.fm and Tweetdeck. Why did I do it? It was so easy, so fast. One click of a button… it was crazy! I was saving time and making posts and I thought I was networking, and the auto-posts kept getting more and more convenient. I thought I knew what I was doing – I had it all under control… but then the crash came. I received a very nasty private note on Linkedin, telling me to “settle down” with my posting. I had forgotten that all my updates were automatically posting there, and as I looked over my past posts I was shocked to see how I had lost touch – I was annoying rather than intriguing my audience on that site. Not All Social Sites are Created Equal Because the big three social networking sites have Status Updates in common, “experts” advised us to save time by using one platform to post updates to all three at once. As social networks mature, however, we are seeing how Facebook, Twitter and Linkedin are different in many ways. On Facebook people just want to connect, hang out and share. Twitter tends to be more focused on networking and news updates. Finally, Linkedin is a great place to do research, join a business group and do B to B networking. There is a different atmosphere, audience, and purpose for each social site, so your status updates need to be thoughtfully delivered to the right place. Consider your audience and get to know what your readers on each site are interested in. Once you know them better, you can tailor your posts more specifically and make sure you aren’t becoming a voice that your audience tunes out. When Is It Ok? Now, having just bared my soul and exhorted you not to be an auto-poster, I do think there are times when it is ok to auto-post. The main thing is to make sure you are posting awesome content that will be well received. For example, I have a number of clients who never visit my website to read my blogs, yet they visit my Facebook page often. So I make sure my blogs auto-post to my Facebook page. I then have occasional posts on Facebook that are relevant to some of my Linkedin-only readers, so I make sure to auto-post those updates on Linkedin as well. The bottom line is to know your audience. You need to ask them what they want to hear about, what is interesting to them. You then need to know where your audience spends their time. Once you have those two things in place, you can then post the right content to the right networking sites and rest assured your social media is working for you. Do you have an auto posting story you’d like to share? p.s. By the way, Hootsuite and Tweetdeck have their places. If you must auto tweet, best to use one of those programs. Also, Hootsuite is perfect for “scheduling” your updates (you can write them all up and schedule when they go out).