Basecamp 3 for Communicating with Your Team

Posted by David Chism | Sun, Mar 13, 2016

 Basecamp 3 for Communicating with Your Team

Those of you who cur­rent­ly work with me or have in the past know I use Base­camp for project man­age­ment. I was intro­duced to Base­camp around 10 years ago by my web devel­op­er, David Guy. In all the years since I start­ed using Base­camp and all the oth­er pro­grams I have tried, I am still using Base­camp to com­mu­ni­cate with my team and clients. It is one of the rea­sons my staff rarely drops the ball on a task. Last fall, Base­camp intro­duced a com­plete­ly revamped plat­form that they named Base­camp 3 (aka BC3). The two pre­vi­ous plat­forms are still avail­able and are called Base­camp Clas­sic and Base­camp 2.

Inter­nal Communications

My team has been using the Base­camp 2 since this came out a num­ber of years ago. I have been beta test­ing BC3 since pret­ty much day 1 of its release and have real­ly come to enjoy the new fea­tures. I orig­i­nal­ly switched my team cold turkey to BC3 in Octo­ber of last year and then switched back to BC2. At that point, it was not quite ready for my endorse­ment. As I write this post in March 2016, I believe it is now time to give Base­camp 3 two thumbs up for a very good way to com­mu­ni­cate inter­nal­ly with your company. 

In recent years, paint­ing and remod­el­ing com­pa­nies have been ask­ing me about a good cloud pro­gram that will help with bet­ter inter­nal com­mu­ni­ca­tions. I actu­al­ly thought Base­camp 2 did a decent job of this, yet they were look­ing for some­thing that was a bit clos­er to an inter­nal social net­work pro­gram! A num­ber of com­pa­nies switched to using apps like Smartsheet and Yam­mer with a few set­tling on Base­camp 2.

Why Base­camp 3 is Bet­ter Than Yam­mer for Contractors

Yam­mer (owned by Microsoft) is a pret­ty slick inter­nal com­mu­ni­ca­tions pro­gram. How­ev­er, as a mar­ket­ing guy, I can­not use Yam­mer eas­i­ly to com­mu­ni­cate with my cus­tomers. If my cus­tomers use Yam­mer, they have to cre­ate a sep­a­rate email for me. I have to man­u­al­ly login to each and every Yam­mer account to view what is going on with each com­pa­ny. It is incred­i­bly com­pli­cat­ed for me to ful­ly see the ben­e­fit of Yam­mer, which is why I have still rec­om­mend­ed Base­camp plat­forms. Also, Yam­mer is not a project man­age­ment plat­form. It is only a way to com­mu­ni­cate with your team, very sim­i­lar to how you would use Face­book: like, post and comments.

Base­camp 3 pro­vides inter­nal com­mu­ni­ca­tion and easy to use project man­age­ment fea­tures togeth­er in one pro­gram. I also do not have to login in and out to view oth­er projects or client base­camps. I can switch with­in the app.

Base­camp 3 also has a sep­a­rate client side” sec­tion. This keeps BC3 com­mu­ni­ca­tion inter­nal” with your team. Then when you want to com­mu­ni­cate to a cus­tomer, you can click a but­ton and get them involved in a dis­cus­sion: (i.e. talk about a project, col­ors, con­tracts, etc). Yet your cus­tomers will NOT see any­thing on your team side” of Base­camp. So your con­ver­sa­tions are kept inter­nal and private.

Final­ly, BC3 allows for a quick and easy way to have pri­vate instant mes­sag­ing with one or more peo­ple on your team. Base­camp calls this fea­ture Pings.” If you wish to bring in the whole com­pa­ny to chat, you would use the fea­ture Camp­fire.” This is a quick and easy way to get in touch with your entire team for things such as Com­pa­ny Announcements.

Easy Way To Get Pho­tos & Videos from Your Crews In the Field

A real chal­lenge for my clients is get­ting pho­tos from the field guys tak­en and uploaded to the right place. There are many ways to make this hap­pen such as text mes­sag­ing, using iCloud pho­to shar­ing, Google Dri­ve, Drop­box etc. How­ev­er, I have come to find out that Base­camp 3 is prob­a­bly the eas­i­est solu­tion for con­trac­tors. Painters, for exam­ple, can now shoot their pic­tures of their projects and upload all of them at once into their spe­cif­ic fold­er that the admin cre­at­ed for them. They can now do all of this from a smart­phone as well. This was not pos­si­ble in Base­camp 2.

In short, Base­camp 3 can real­ly help all mem­bers of your com­pa­ny to do a bet­ter job com­mu­ni­cat­ing and get­ting the task com­plet­ed with­out drop­ping the ball.

Learn More About Base­camp 3

So if you are still look­ing for an easy way to com­mu­ni­cate with your team from a desk­top, tablet or smart­phone, I would seri­ous­ly look at BC3. I did not write this blog to give you a full review of all the fea­tures. To do this, I would watch this short video or this post explain­ing how it works. It does a bet­ter job than a lengthy post.


If you have ques­tions about how your team can use Base­camp 3, send me an email. I would be glad to help your orga­ni­za­tion set­up and use this pow­er­ful project man­age­ment & com­mu­ni­ca­tion program.

Note: BTW, One thing that yam­mer had that Base­camp 3 final­ly imple­ment­ed is a like” but­ton. They just call it applaud” to be different.

About David Chism

David Chism started his business out of a passion for helping small contracting businesses grow, be more profitable and become better known to their target clients. One lifelong hobby of David is using techie gadgets. So this blog is a place where he writes about technology, marketing ideas, just for fun (humor), personal thoughts on small business and more.


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