I just spent two hours last night trying to troubleshoot a family members brand new Windows Vista PC computer. I can’t tell you how much a pain it was to get the new email working and contacts transferred safely to Microsoft Outlook. When it was all said and done, we then proceeded to send small groups of emails to friends telling them she had a new email account. The reason we did small batches of emails is so we would not be labeled as a spammer! Well, this morning, the PC is in trouble! I received a call that she cannot send email. I told her to call Verizon who quickly said, “not our problem…sounds like it is a Windows problem…call them…” I don’t know who’s problem it is! All I know is that I spent another hour troubleshooting it for her to see if I could figure it out. I turned off the evil Norton software, thinking that was the culprit. I got the email to receive but not send. Therefore, my conclusion is that Windows or Verizon thinks the email is a spammer! I suggested to call Verizon again and don’t let them hang up! I really think it is a combination between Verizon and a PC.
I can’t tell you how many problems I face while using a PC. I’ve used PC computers for 20+ years and switched to a Mac a year ago. It was one of the best decisions I have ever made! You don’t need Norton or any virus software. That alone makes your computer run 10x faster! When you install a program, it is not rocket-science. The little Mac brain figures it out! When you want to use a new Internet connection, Mac says, “Hmm…I think he wants to use this connection. Done!” There is just less headaches with a Mac the more I use it. I still use a PC several times a week and spend half my time waiting for things to load or finding information. So, if you have not purchased a Mac and are on the look out for a new computer, it is worth the up front cost to switch to a Mac: I guarantee it. You will save money on tech support too!
One last thing: I heard of my first complaint from a Mac owner. I don’t remember the exact complaint as it was VERY minor. When he purchased his Mac, he could not figure out a certain program or function. He tried to get help from one Mac geek at the store who said, “I don’t think you can do that.” He then was frustrated and returned the computer! Ah…but then again, he did not take the time to learn what a great machine these computers really are! If you get a Mac, there is a learning curve, but it is worth it.