Booking Program Setster

Posted by David Chism | Tue, Jul 16, 2013

 Booking Program Setster
In 2009, I was first intro­duced to Set­ster, an easy to use Online Book­ing Pro­gram. Before I came across Set­ster, a num­ber of my clients were using a sched­ul­ing pro­gram on their web­site that did not link to their exist­ing Out­look or Google cal­en­dars. It was very time con­sum­ing and required a lot of man­u­al entry. That pro­gram served its pur­pose, but the need for a more auto­mat­ed book­ing soft­ware was need­ed. I tried out almost all the book­ing pro­grams such as: Book­ing­Bug, Book­fresh, You​Can​Book​.Me, Sched­uleOnce, Schedulic­i­ty, Appointy, and more. I was look­ing for an easy to use cloud-based sched­ul­ing pro­gram that worked well with one’s exist­ing cal­en­dar. I’m a big fan of Google Apps, so I also pre­ferred a pro­gram that worked well with Google. All in all, there are many good sched­ul­ing pro­grams on the mar­ket. Book­fresh & You​Can​Book​.me are still used by a num­ber of my cus­tomers, and the pro­grams are work­ing just fine. I stopped rec­om­mend­ing Book­fresh because of their lack of cus­tomer sup­port and endorsed You​Can​Book​.Me for being the best at work­ing with Google and had great sup­port as well. Back in 2009 – 2010, Set­ster was also a prod­uct that I liked and rec­om­mend­ed. My only con­cern with giv­ing it two thumbs up back then was their Google inte­gra­tion was not quite where I want­ed it to be. Yet, the pro­gram worked and cus­tomers I knew using it were hap­py with Set­ster. I have stayed con­nect­ed with the Set­ster com­pa­ny, and I recent­ly received an update that Set­ster now has a full two way sync with Google Cal­en­dar and sup­ports oth­er pop­u­lar cal­en­dars. They are cur­rent­ly work­ing on more mobile fea­tures, which I’ll post that update when they are avail­able. In the mean­time, here is a brief overview of Set­ster.

Set­ster Overview

Setster Logo Here are some of the screen­shots of Set­ster and some of the key fea­tures that make it an afford­able options for small, medi­um and even large com­pa­nies. Also, Set­ster has allowed their book­ing pro­gram to be ful­ly cus­tomized. What this means is if you have an advanced web devel­op­ment team at your com­pa­ny, you can make Set­ster work just about any­way you’d like. This not only includes col­or and brand changes but also more cus­tomiza­tion to how the cal­en­dar and book­ing pro­gram works.

Loca­tion or Ser­vice Bookings

Cus­tomers on your web­site can book an appoint­ment at a spe­cif­ic loca­tion (Den­tist, Col­or Help, Mas­sage, Hair Appoint­ment, Auto Repair, etc) or a ser­vice (at their home: paint­ing, plumb­ing, elec­tri­cal, etc). Book-by-location-or-service-Setster

Easy To Use By Customers

Select­ing a date and time for an appoint­ment is very sim­ple. Set­ster walks a cus­tomer through the process in a few sim­ple steps. 


Cus­tomiz­ing & Mak­ing Changes by Admin

Ask what­ev­er ques­tions you want on your form or allow cus­tomers to select which esti­ma­tor, tech­ni­cian or con­sul­tant he/​she wish­es to meet with (you can have mul­ti­ple sched­ules). You can inte­grate one or mul­ti­ple Google cal­en­dars into Set­ster. You also have the liberty/​flexibility to set­up how much time (padding) you wish to have between appoint­ments, trav­el time, lunch breaks, and times in the week you don’t want to schedule. Custom-Booking-Forms-Setster


Set­ster’s pric­ing remains com­pet­i­tive with oth­er top sched­ul­ing pro­grams on the mar­ket. For a small busi­ness with a cou­ple of sales mem­bers, you’d be look­ing at spend­ing around $24 a month. If you had sev­er­al loca­tions, a slight­ly larg­er sales team, the cost would start at $32 a month. To me…the prices are very rea­son­able and def­i­nite­ly saves admin­is­tra­tive time. To learn more about Set­ster and their pric­ing, go to their web­site and try a 15 day tri­al. Let me know what you think of it too. If you are won­der­ing if you should con­sid­er a sched­ul­ing pro­gram on your web­site, shoot me an email. We can talk about the pros and cons. I do not rec­om­mend it for every­one. I have clients who have tried Set­ster, You​Can​Book​.me and oth­ers and decid­ed to remove the fea­tures and just have peo­ple call or email them to book an appoint­ment. How­ev­er, I do see many pos­i­tive rea­sons on how Set­ster can be a very time sav­ing and pro­fes­sion­al tool your cus­tomers will come to love and appreciate. 

About David Chism

David Chism started his business out of a passion for helping small contracting businesses grow, be more profitable and become better known to their target clients. One lifelong hobby of David is using techie gadgets. So this blog is a place where he writes about technology, marketing ideas, just for fun (humor), personal thoughts on small business and more.


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