Update: November 2018: Base has joined with Zendesk Support. Their new name is Zendesk Sell. Their pricing structure has changed as well. It spans from $19, $49, $99 and $199 per user. I use the words Base CRM in the article below, written in 2013.
Using a CRM
If your business is not using a CRM to track leads, customers, and sales, you need to start this now. It is one of the most crucial things your small business needs to run a successful business. I’ve written on a lot of Customer Relationship Management (CRM) programs over the years. You have a lot of choices. For those who want simple, clean, easy to use yet has one of the best features ever for a CRM, I recommend Base CRM. Here is why Base just got 10x better the past few weeks (this week for iOS). Read More