CSI: Paint Splatter
“What’ve we got?” Estimator Brady from NewStart Painting stepped confidently into the foyer of a towering home, freshly built in the swanky Northern Peak Heights Ledge neighborhood. The street reeked of new wealth and HELOCs.
“Homeowner, age 41. Claims she received a ‘Welcome to the Neighborhood’ flier from a local painter, boasting a 40% discount for first-time customers.”
“40%,” Brady said knowingly, snapping a rubber glove over his right hand, then opening and closing his fingers. “So that’s how they got in.”
It was a mess — too much for a weaker stomach. Two apprentices had to wait outside, one collecting himself in the back of the van, trying to process what he had seen.
Keeping cool, Brady ran a finger along a baseboard. The key was to stay detached. “Still tacky,” he said quietly. “They were just here.”
Drips and splatters were around the perimeter of the hardwood floor, sunlight illuminating flecks that had reached as far as the walk-in pantry. This was bad. Maybe one of the worst he had seen.
Standing slowly, Brady walked into the dining room to find the worst of it. Just behind the Live, Laugh, Love sign centered between the wainscoting and tray ceiling, he could see discrepancies in color. The crisp white of Wintertime Thigh (he knew the color well) was barely covering what looked to be a soft blue. Roller marks zig-zagged in a sickening pattern, discernable with a squint.
“Dear God,” he said. “They only used one coat.” Brady tried to control his emotions before finding the homeowner, huddled in the living room.
“I have good news and bad news,” he said. “You were hit hard, but we can turn this around.”
“You can?”
“We can. And remember, this isn’t your fault. I see it all the time.” The images haunted him every night, flickering into view when he closed his eyes. Lap marks, brush strokes on the ceiling, tape everywhere… So much tape…
Brady reached out gently. “You’re in good hands now.”