Marketing to Hospitals & Medical Facilities
Painting contractors looking to establish relationships with local hospitals need to have their ducks in a row before a hospital will consider them. Working for hospitals can prove to be a profitable venture for the professional painting contractor. Why? Because hospitals and medical facilities have strict guidelines on what can be painted, how it should be painted and the types of products that can be used. A hospital is more concerned with the who, what, where and when than the “how much will it cost?” So the more professional, the more certification and accreditation a contractor has, the better chance they have at gaining business with the medical industry. One of the ways I established a relationship with a large hospital (Scripps Green) in La Jolla, while working with Chism Brothers Painting, was through existing customers and relationships. We had painted the home of the current hospital CEO and sometime after we finished, I sent him an email and asked if he could get us in to paint his hospital. We had been painting for this executive for years but never talked about his hospital. All I had to do was ask! He did not know we wanted to work at a hospital. Even though we were a primarily residential painting company, our painters were highly trained and skilled at using all different types of paint materials. The other benefit we could offer, besides being professional, was being through, neat and tidy. You’d be surprised at the companies that market themselves as commercial painters. Typically they had a reputation for hiring cheap labor, being messy and sloppy. Anyways, the CEO made a couple of calls, I got into do a bid, we got a nice size and profitable project and we began many more projects. What sealed the deal was the feedback from the staff at Scripps Green. The staff went to the facilities manager and told him they could not believe how clean and professional our company was while painting during normal business hours! If you know anyone in the medical field, even a physician in charge of a department, ask to be introduced to the construction or facilities manager. Then make sure you know a lot about products, procedures and certifications. Oh by the way, a great product to consider using for medical facilities is a Zero VOC epoxy-like coating called V‑8 Performance. I sat in on a presentation of this material a few months ago and was blown away! Using Zero VOC products will only increase your chances of doing more work in the medical industry: even during normal business hours.