SalesForce CRM vs. SugarCRM

I am cur­rent­ly eval­u­at­ing two Cus­tomer Rela­tion­ship Man­age­ment (CRM) pro­grams for small busi­ness own­ers. Once I am done with my test, I will post my results. The ​“stan­dard” for small busi­ness­es use to be a pro­gram called ACT! by Sage. It is still a decent pro­gram, but it is not avail­able online. Because busi­ness­es are try­ing to save mon­ey, an online CRM pro­gram is the way to go. This way, a busi­ness can man­age sales staff remote­ly and be kept up to date on their sales process! There are tons more func­tions in a CRM pro­gram, but the more func­tions, the more it cost. So, I will keep my cus­tomers and vis­i­tors updat­ed on my dis­cov­ery of what I feel is the best. I may find that they are both great pro­grams and the final deci­sion will be one’s bud­get. To be continued…