SalesForce CRM vs. SugarCRM

Posted by David Chism | Mon, Jul 20, 2009

I am cur­rent­ly eval­u­at­ing two Cus­tomer Rela­tion­ship Man­age­ment (CRM) pro­grams for small busi­ness own­ers. Once I am done with my test, I will post my results. The stan­dard” for small busi­ness­es use to be a pro­gram called ACT! by Sage. It is still a decent pro­gram, but it is not avail­able online. Because busi­ness­es are try­ing to save mon­ey, an online CRM pro­gram is the way to go. This way, a busi­ness can man­age sales staff remote­ly and be kept up to date on their sales process! There are tons more func­tions in a CRM pro­gram, but the more func­tions, the more it cost. So, I will keep my cus­tomers and vis­i­tors updat­ed on my dis­cov­ery of what I feel is the best. I may find that they are both great pro­grams and the final deci­sion will be one’s bud­get. To be continued…

About David Chism

David Chism started his business out of a passion for helping small contracting businesses grow, be more profitable and become better known to their target clients. One lifelong hobby of David is using techie gadgets. So this blog is a place where he writes about technology, marketing ideas, just for fun (humor), personal thoughts on small business and more.

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