I have gotten asked this question many times over the years:
“Can I buy email addresses and then send them emails?” or
“Can I have a marketing company blast my message to
10s of thousands of emails on my behalf?” The simple answer to either one of these questions, in my opinion, is simple
No. Do not buy or mass email people. Now, if you would like an explanation of my reasoning, read on.
There are more and more companies popping up today that offer
“approved” or
“verified” email addresses that you can purchase or have them send emails to these consumers on your behalf.
The problem with this form of marketing is that it is not personal and is about as cold as possible to find a prospect. I think it is far worse than door to door prospecting or possible cold calling.
Why do I think this? Because we all get too many emails to begin with. Many of us have our email addresses sold already. This happened by us signing up on a website and forgetting to uncheck the box,
“you agree for us to send you emails with offers from our partners.” Or, sometimes we do really agree to this to get some deal but then regret it later, because our email is sold to the masses! I have never heard anyone at anytime say,
“I love getting mass emails from companies I don’t know!” Have you?
But David, It Is So Cheap & It Works
Really? Does it work? Ok sure… I know of a few painters who have done mass emails. They purchased a list through an agency and had them email people who supposedly were ok being on the list. Yet the amount of leads that come in are so little. It is extremely rare to get a high quality lead when this form of marketing takes place.
The Best Way to Do Email Marketing
Get Permission
Email marketing still works and is and can be very powerful. Yet the best way for it to work is perhaps the hardest for any contracting business to implement. My blog post get sent to a list of individuals who have volunteered to receive my blog updates. They had to sign up. I rarely get unsubscribes if any. This is because I do not sell their emails, and I got their permission to update them. Selling a home improvement service should be no different than what I am doing. When you ask first and get permission, you’ll create a stronger list of prospects and repeat customers who are then willing to receive your emails, blog post and so forth. The reason this is so hard is that many of you already have hundreds if not thousands of emails in your system. It is hard to know where to start. There are several different ways to handle this, yet no matter what, it is time consuming. It will require systematically going through your account and making sure people really want to get your emails.
Quality, Not Quantity
It has always been about quality vs quantity. Everyone wants quality leads! To get more quality leads, you need more quality readers when it comes to email marketing. The more you carefully nurture your email list and get rid of those who do not engage or open your emails, the more quality subscribers and buyers you’ll get overtime.
Here is one quick tip if you already have a large email list. This will require a bit of work. Perhaps bite this off overtime or assign to an admin assistant. Mailchimp, for example, rates your email list:
1 to
5 stars. I start with the
1 stars and find out the last time he/she opened an email. Sometimes I’ve found the emails are incorrect to begin with. Sometimes I will find the last time an email was opened was
2 –
3 years ago. When I do a deep dive on that email, I’ll come to find out they hired someone else and stopped reading an email. In that case, I’ll delete them. I want quality subscribers: people who
WANT to be on the list. You can also see who your top engagers are.
Perhaps you can do something special for these people!
Don’t Just Take My Word For It
I read a post from a well known marketer, Jim Connolly, (that I subscribe to voluntarily) who discusses this very same thing and
compares it to direct mail. There is a lot of talk in the contracting world today wondering if direct mail (print) is dead! Well, take a moment and read the post I have linked here that might shed more light on that question and email marketing too! His article is titled
A Powerful Email Marketing Lesson from Google and is such a valuable resource. As always, I value your thoughts in the comments below, by email or on
Facebook.